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Kacie
Walls
Head of Global Talent Strategy
PAR Technologies
Kacie Walls is a Talent Management and Change Management leader with 15+ years of experience helping organizations navigate complex people challenges and execute transformations across financial, real estate, and insurance industries. She designs enterprise learning strategies, builds high-performing leadership pipelines, modernizes performance systems, and drives change initiatives aligned to business growth. Integrating AI-enabled tools, automation, and data-driven decision-making, Kacie partners with organizations to translate complex challenges into actionable plans that accelerate adoption across global teams. Her track record includes launching scalable learning ecosystems reaching 25K+ employees with 85% adoption, improving manager effectiveness by 40%, strengthening succession planning, and embedding continuous feedback frameworks.
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15 October 2026 13:45 - 14:15
Skills for tomorrow: capability mapping, mobility and the ROI of learning
Organizations know they have a skills problem - but most don't actually know what skills they have, what they're missing, or whether their learning investments are working. This keynote explores how to use capability analytics to map your organizational skills, identify gaps versus your business strategy, measure the ROI of learning programs, and enable internal mobility. Key Takeaways: - Building a skills inventory that actually works - how to map organizational capabilities, identify skills gaps versus your business strategy, and use data to prioritize which capabilities matter most for competitive advantage. - Measuring L&D ROI through analytics - moving beyond course completion metrics to tracking how learning actually impacts performance, retention, promotion rates, and business outcomes - and proving which programs deliver real value. - Using data to enable internal mobility and succession - how analytics identifies high-potential talent, internal skills-to-role matches, and career pathways, turning skills data into a strategic tool for retention, development, and building resilient talent pipelines.