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Juliana
Saad
VP Global Talent Management & People Experience
DHL eCommerce
Juliana Saad is a global HR leader with extensive international experience in talent management, leadership development, employee experience, and organizational effectiveness. As Head of Global Talent Management and Employee Experience at DHL eCommerce, she leads enterprise-wide people strategies reaching more than 15 countries in Europe, the Americas, and Asia. Throughout her career, Juliana has built and scaled people programs across diverse industries and cultures, translating HR strategy into organizational impact. Based in Germany and originally from Brazil, she brings a global perspective shaped by leadership experience across functions and cultures. Her work centers on creating the conditions where organizational performance and human potential are mutually reinforcing.
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15 October 2026 13:45 - 14:15
Skills for tomorrow: capability mapping, mobility and the ROI of learning
Organizations know they have a skills problem - but most don't actually know what skills they have, what they're missing, or whether their learning investments are working. This keynote explores how to use capability analytics to map your organizational skills, identify gaps versus your business strategy, measure the ROI of learning programs, and enable internal mobility. Key Takeaways: - Building a skills inventory that actually works - how to map organizational capabilities, identify skills gaps versus your business strategy, and use data to prioritize which capabilities matter most for competitive advantage. - Measuring L&D ROI through analytics - moving beyond course completion metrics to tracking how learning actually impacts performance, retention, promotion rates, and business outcomes - and proving which programs deliver real value. - Using data to enable internal mobility and succession - how analytics identifies high-potential talent, internal skills-to-role matches, and career pathways, turning skills data into a strategic tool for retention, development, and building resilient talent pipelines.