Vice President of Learning and Development
Westgate Resort
Stephanie Ketron is the Vice President of Learning & Development at Westgate Resorts, where she leads enterprise learning strategy, leadership development, and performance enablement for more than 8,000 team members. She is known for building learning ecosystems that directly support human resources, talent acquisition, internal mobility, and leadership readiness bridging the gap between hiring, development, and retention.
With over 15 years of experience across hospitality operations, corporate training, and organizational development including roles with Disney, Applebee’s, and the U.S. Army Reserve Stephanie brings a pragmatic, execution-first perspective to talent strategy. She is the architect behind Westgate’s enterprise leadership competency framework and a strong advocate for using data, technology, and AI to accelerate time-to-competency and reduce reliance on external hiring.
Stephanie brings a direct, experience-driven point of view on what it really takes to build talent strategies that scale grounded in execution, not theory.