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Pradnya
Balsaraf
Senior Human Resources Business Partner
Fedex
Pradnya Balsaraf is a strategic HR leader with expertise in workforce planning, employee relations, talent acquisition, and people analytics. As Senior Human Resources Business Partner at FedEx, she serves as a trusted advisor to senior leaders, supporting a workforce of more than 3,000 employees across a broad range of people and operational priorities. Pradnya combines data-driven decision-making with hands-on HR leadership, leveraging tools such as Power BI to translate workforce trends, turnover metrics, and staffing data into actionable insights that improve organizational performance. She has led large-scale hiring initiatives, successfully recruiting dozens of internal candidates while supporting high-volume talent acquisition across HR and operations. Known for her strong problem-solving skills and employee-centric approach, Pradnya has extensive experience managing complex employee relations matters, conducting workplace investigations, and guiding organizations through change while maintaining compliance, engagement, and operational excellence.
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29 July 2026 12:15 - 13:00
Panel - AI in HR is entering its messy middle: Tool fatigue, trust gaps, and the pressure to prove value
The first wave of AI adoption in HR was fuelled by urgency, experimentation, and the promise of quick wins. Now comes the harder part: deciding what to keep, what to scale, what to retire, and how to prove that the investment is actually changing the way work gets done. As new tools flood the market, many organizations are facing a more complicated reality. Pilots are multiplying, tech stacks are getting heavier, employees are asking harder questions, and leaders want evidence that AI is delivering more than novelty value. For HR teams, the challenge is no longer getting started. It is knowing how to create lasting value without overwhelming the function, losing workforce trust, or locking the organisation into decisions it may later regret. This fireside chat offers a candid look at the messy middle of AI adoption, where ambition meets friction and early enthusiasm has to become disciplined execution. Expect practical discussion on vendor overload, stalled pilots, trust gaps, adoption fatigue, and the leadership choices that separate short-term experimentation from sustainable impact. Key takeaways: - Understand why many organizations are struggling to scale AI beyond isolated pilots. - Learn how HR leaders are responding to vendor overload and growing technology fatigue. - Explore the emerging trust challenges surrounding AI-driven workforce decisions. - Discover what organizations are doing differently to create long-term AI value instead of short-term experimentation.