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Pradnya
Balsaraf
Senior Human Resources Business Partner
Fedex
Pradnya Balsaraf is a strategic HR leader with expertise in workforce planning, employee relations, talent acquisition, and people analytics. As Senior Human Resources Business Partner at FedEx, she serves as a trusted advisor to senior leaders, supporting a workforce of more than 3,000 employees across a broad range of people and operational priorities. Pradnya combines data-driven decision-making with hands-on HR leadership, leveraging tools such as Power BI to translate workforce trends, turnover metrics, and staffing data into actionable insights that improve organizational performance. She has led large-scale hiring initiatives, successfully recruiting dozens of internal candidates while supporting high-volume talent acquisition across HR and operations. Known for her strong problem-solving skills and employee-centric approach, Pradnya has extensive experience managing complex employee relations matters, conducting workplace investigations, and guiding organizations through change while maintaining compliance, engagement, and operational excellence.
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29 July 2026 17:15 - 17:45
The augmented HR function: How AI is changing the work behind the people strategy
AI is not just reshaping the employee experience. It is changing how HR teams themselves operate, prioritise, advise, and create value. As repetitive work becomes easier to automate, the advantage shifts to the teams that can use AI to improve decision quality, surface sharper insights, reduce low-value admin, and spend more time on the work that actually moves the business. This keynote explores how AI is redefining the internal mechanics of the people function, from service delivery and workforce intelligence to strategic advisory, employee listening, and HR business partnering. Rather than asking whether AI will replace HR work, the session asks a more useful question: what should HR stop doing, start doing, and do much better because AI now exists? Key takeaways: Understand how AI is changing the day-to-day work, priorities, and value proposition of the HR function. Explore where AI can reduce low-value admin and unlock more strategic capacity across People teams. Learn how HR can use AI to improve decision quality, insight generation, employee listening, and business partnering. Discover how to redesign HR work around higher-value contribution, not just faster task completion.